Mail & Courier Services

Mail & Courier Services

Shipping & Receiving

The Shipping and Receiving Office is located in the Loading Dock and will be open Monday to Friday, from 7:30 a.m. to 4:30 p.m.

Currently, we have reduced the number of deliveries to one in the morning and one in the afternoon, and our staff will be wearing masks.

Deliveries and pick up schedule to tenants will be:

Delivery South Tower: 10 a.m. to 10:30 a.m.; 1 p.m. to 1:30 p.m.

Delivery West Tower: 10:30 a.m. to 11 a.m.; 1:30 p.m. to 2 p.m.

Pick-up: 3 p.m. to 3:30 p.m.

For more information, please contact our Shipping/Receiving team at [email protected].


Shipping and Receiving will receive all couriers within the hours of 7:30 a.m. and 4:30 p.m. Once received, all deliveries are scanned in the mail tracking system. All outgoing mail/packages must be dropped off at the Shipping and Receiving office by 3 p.m. unless prior arrangements are made.


Shipping and Receiving will not accept alcohol, perishable goods, flowers, dangerous goods, prescription drugs, cannabis or any delivery weighing over 50lbs.


Any large deliveries (pallet – size or larger) will not be accepted after 3:30 pm, unless other arrangements have been made with the co-signer and Shipping/Receiving.


Upon delivery of any large shipment, Shipping/Receiving will contact the recipient to advise of the delivery. The item(s) cannot remain on the dock for longer than one hour while the tenant arranges for pick-up. There is no storage available on the loading dock and Shipping/Receiving personnel do not take responsibility for deliveries that are not collected.


After-hours deliveries (after 4:30 p.m. and before 7:30 a.m.) can be organized through Building Security if there is a tenant-designate present to receive and accept responsibility (arrangements made in advance).


For additional info please contact Shipping/Receiving at (403) 716-2001 or at [email protected].