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Hours of Operation

The Shipping and Receiving Office is open and staffed from 7:00am to 5:00pm Monday through Friday, except on holidays. The Office is located on the loading dock of Livingston Place. Tenant access is by means of shuttle elevators to the P-1 level of either tower. Courier access is by means of Courier entrance door located between the South Tower and the parkade exit door.


Shipping and Receiving will receive all couriers within the hours of 7:00am to 5:00pm. Once received, all deliveries are scanned in the mail tracking system and then delivered at set times throughout the day. Shipping and Receiving will deliver only to the tenant mailrooms or receptions; deliveries are not made to individual floors or offices. All outgoing mail/packages must be picked up by 3:00p.m. unless prior arrangements are made.

Shipping and Receiving will not accept alcohol, perishable goods, cannabis, flowers, dangerous goods, prescription drugs, or any delivery weighing over 50lbs.

Any large deliveries (pallet – size or larger) will not be accepted after 3:30pm, unless other arrangements have been made with the co-signer and Shipping/Receiving.

Upon delivery of any large shipment, Shipping/Receiving will contact the recipient to advise of the delivery. The item(s) cannot remain on the dock for longer than one hour while the tenant arranges for pick-up. There is no storage available on the loading dock and Shipping/Receiving personnel do not take responsibility for deliveries that are not collected.

After-hours deliveries (after 5pm and before 7am) can be organized through Building Security if there is a tenant-designate present to receive and accept responsibility (arrangements made in advance).

For additional info please contact Shipping/Receiving at (403) 716.2001 or at [email protected].


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